To contribute to the success of the off site dispensing by providing exceptional level of service at all times.
Duties * Deal with all pharmacies politely and efficiently. * Deal effectively with all pharmacy and customer complaints, escalate complaints where appropriate. * Follow all SOP's * Receive and check prescriptions from pharmacies following all SOP's highlighting any queries to Pharmacist * Accurately label and assemble items, under the supervision of the Pharmacist. * Take responsibility for checking all own work prior to check by ACT or Pharmacist. * To follow all SOP's and requirements when accuracy checking * Ensure the dispensary and other areas, as appropriate, are clean and orderly to maximize efficiency and reduce the risk of dispensing errors. * Ensure confidentiality of patient and company information as required by the Data Protection Act. * Ensure stock received, is stored and used for replenishment as appropriate. * Complete stock counts as required * Ensure stock rotation and carry out date checks on stock stored at the Hub. * Alert the Hub team to any unusual or suspicious occurrences in the Hub. Comply with all security, health and safety and system procedures within the Pharmacy. * Undertake general housekeeping and cleaning as appropriate. * Attend all training and development as required. * To assist in the training of new members of staff
Requirements: * GPHC Registration * ACT Qualification * Previous ACT experience * Pharmacy dispensing background * Adherence to health and safety regulations (e.g. constant use of protective gear) * Teamwork and communication skills