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Area Manager at Michael Page

Area Manager

Michael Page Hampshire, Hampshire Full-Time
£35,000 - £40,000 / year
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Demonstrate active leadership to deliver on budgeted level of sales in your branches. 80% of the working week will be spent 'knee to knee' with colleagues in the branches with a strong focus on observation, feedback and coaching. Compliance is also an important factor within this role.

Client Details

A leading national private healthcare organisation require an area manager in Sussex and Hampshire

Description

  • Inspiring and motivating staff.
  • Devoting 80% of your time providing 1:2:1 support, coaching and leadership to all line reports. The management should be rigorous, systematic and effective with an emphasis on observation, feedback and coaching.
  • Attending daily branch 'huddle' meetings, ensuring that each branch is visited routinely and that all meetings are effective.
  • Ensuring that all relevant employees are fully trained and identifying any specific training needs.
  • Developing employees in line with company objectives.
  • Ensuring that all employees comply with processes and behaviours laid down by Company and external bodies.
  • Ensuring all employees are ambassadors for the brand and focus on delivering world class customer service.
  • Working closely with the Area Manager and your Regional HR Business Adviser to
    • identify and manage performance
    • deal with employee concerns
  • Assisting and supporting your team in resolving customer complaints in a timely manner.

Ensuring appropriate use and control of company assets:

  • Carrying out individual audits (min. 4 times per year)
  • Undertaking periodic branch stock takes as required by Hidden Hearing
  • Ensuring that branches are well-presented, consistent with the brand and inviting to customers

Profile

Operational & people management experience

. Experience of analysing and interpreting sales data

. Experience of supporting change in a business context

. Experience of working effectively in a structured and process driven environment

Area management experience

. Management experience in a regulated, geographically dispersed retail and/or health care environment

Excellent interpersonal skills

. Good analytical skills

. Robust IT skills (Microsoft office) including databases & an ability to learn in-house systems.

. Ability to influence, motivate and coach others

. Ability to influence and persuade others to follow a specific course of action, being directive when needed.

. Ability to challenge whilst maintaining and enhancing an effective and productive working relationship.

. Ability to influence and enforce behavioural change and deliver sales without compromising brand standards.

. Ability to give direction in a robust but non-confrontational manner

. Understanding of GDPR & data management

. Ability to promote and implement equal opportunities

Job Offer

The area manager in Hampshire and Sussex dictates a salary of up to £40K + Car + Bonus

 

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Job ID: JN -042021-2553450

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