Assistant Manager job in London at Zest Business Group

An expanding group of independent Opticians based in London are looking for a full time Assistant Manager to join their North West London store (NW postcode)

This unique brand have an excellent reputation for quality frames and an exceptional patient journey. They combine traditional frame craft with modern methods, and are very passionate about spectacle design and its history.

Role

Supporting the store manager to deliver exceptional customer experience at all times
Ensure the seamless running of the store by working closely with HQ departments
Manage all dispensing activities and be responsible for your team's optical learning and progression
Act as an ambassador for the brand, helping to educate and excite others about their mission
Clearly communicate daily focuses to the team underpinned by their brand values
To comfortably explain eye health, eyewear and prescription terminology to patients
Exceptional product knowledge, explaining features and benefits of lenses and frames
Lead and train on Bespoke services, supported by our marketing leading technology
Participate in weekly trade calls and monthly meetings setting focuses and goals
Ensure company procedures are followed to protect inventory and assets
Provide training and development for all team members
Oversee product launches with flawless execution each time

Requirements

Ideally a qualified Dispensing Optician but experienced non qual optical candidates will also be considered
Aligned to and inspired by the Company Brand Values and a genuine passion for spectacles, their design and history
1-2 years management with optical, team building and recruitment experience
You're looking for a career in an exciting company where you can make a positive impact
You show great initiative, positivity, and patience
An excellent communicator, both written and verbal
You thrive in a busy environment, enjoy responsibility and take pride in what you do
You're highly organised, possessing meticulous attention to detail and a keen interest in aestheticsSalary and Benefits

Salary between £24,000 to £28,000 depending on experience
Significant responsibility and progression opportunities
Free spectacles and family and friends discountThe role is to work 5 days a week which include weekend work and late nights on a rota basis.

To apply for this role please send a copy of your CV or call (phone number removed) for more information