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Bookings Administrator posted by Voyage Care

Full Time
City of London
£11 - £15 / hour

Job Description

Focused Healthcare Specialist Children's Complex Healthcare Providers are a team of Registered Paediatric Community Nurses, Children's Clinical Educators, Healthcare Assistants and Care Co-ordinators that provide health care support to children and young people within their own homes and other community settings such as respite, hospices, adventure playgrounds, special needs schools and foster placements.

Do you want an exciting opportunity and new challenge?

We are looking to recruit a Bookings Administrator to join this busy team.

The candidate for this role should enjoy building relationships both in person and on the telephone with families, our community nursing team and healthcare workers, and be an excellent communicator. Candidates should also have strong IT skills, be able to multitask effectively with the ability to work in a fast paced environment. Determined and self-motivated applications are a must with previous experience desirable.

You will work directly with existing Paediatric Community Nurses, Compliance Co-ordinators and Rota Booking Administrators as well as receiving advice, support and guidance from our children's community nurse team and CQC Registered Manager.

To join us in the role of Bookings Administrator you will provide exceptional support to this team. We look for passionate team players who possess a can do attitude and the desire to go above and beyond what is needed to thrive within a fast paced dynamic environment.

Your role will include:

  • Matching the skills of our healthcare staff with the needs of our families
  • Filling of un-allocated shifts
  • Templating shift patterns
  • Dealing with annual leave requests
  • Liaising and building strong relationships with families, our community nursing team and the healthcare staff
  • Proactively review and action changes to rotas on a daily basis by utilising our healthcare workers database.
  • Prepare monthly rotas in a timely manner, forward to families and discuss necessary changes and family wishes
  • Maximise IT System usage to facilitate compliance and ensure that all shifts are correct on the system and rotas are complete.

    The essential qualities we are looking for in our rota booking co-ordinator are:
  • Effective communicator
  • Persuasive, persistent and patient
  • Ability to cope with pressure
  • Flexible and adaptable
  • Have excellent time management skills
  • Have good organisational and administrative skills
  • Have the ability to prioritise
  • Have good IT skills
  • Meet deadlines
  • Have prior experience gained within an office based administration role
  • To use your initiative and contribute ideas.

The post is based in our London Bridge Office, London SE1 and as a valued member of our team you will have a competitive salary depending on experience plus travel and benefits, ongoing training and development and good quality working conditions.

If our Rota Booking Administrator role appeals to you, you have the qualities we are looking for, share our values and feel excited by the prospect of what we can do for your career then we'd love to hear from you.

Focused Healthcare are an Equal opportunities employer and welcome all applicants and are now part of the Voyage Care Group.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure and Barring Service (DBS) application.

Point of contact: Bridget Inal - Quality Assurance & Recruitment Manager

Email:

Phone: [Click here to apply]

Reference Number

17077/19819

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