Working as a Branch Manager for a learning disabilities organisation based in Taunton you'll be
- Responsible for the day to day management of the business, including administration and coordination teams, along with business development of key customer relationships with Local Authority, NHS and private commissioners of services.
Leader in health care and support services for individuals throughout the UK, this organisation supports thousands of people with learning and physical disabilities, brain injuries, autism and other needs. They operate over 400 care homes and 20 rehabilitation centres across the country and we provide specialist care and support to people at home and in the wider community
Manage the day to day running of the business, including all relevant line management and ongoing development responsibilities for the Coordination, Recruitment, Training and Administration Team.
Build and maintain relationships with all relevant local stakeholders. Arrange and attend regular meetings with stakeholders and utilise relationships to promote business growth or ensure prevention or resolution of issues. Maintain regular contact with all relevant contracts monitoring teams and be involved in all audits and visits.
Attend meetings with people we support , their families and other professionals alongside the field support and co-ordination team.
Create and distribute any relevant reports or regular KPI information including completion of group reports as required
Complete relevant quarterly quality audits with the support of your team to promote the identification of issues that may lead to service issues which could negatively affect the business.
Effectively implement and manage any procedure or policy changes within the team to ensure quality levels are maintained in line with regulatory, internal and contractual requirements
Management of all complaints, incidents and accidents with support from the team as required. Ensure all regulatory, internal and contractual requirements are met, including completion of all relevant notifications and adherence to correct policy and procedure.
Maintain a good knowledge of local competitors and use this to inform how we develop the business
Manage local tenders and mini-bids as they arise with support from the contracts team, including preparing and reviewing the commercial aspects of proposals for customers in conjunction with finance and oversee the setup of all new packages of care from the point of referral.
Support in the development of external tendering/client proposal documentation
Would be required to be registered with CQC,
QCF level 5 desirable,
Managing approx 2600 care hours per week
Ensure that the people they support reach their full potential - and of course this organisation will make sure that you reach yours.
Blue light card
Funded DBS checks
Paid during training and induction
Funded CPD and nurses PIN
£240 per month car allowance + standard bonus entitlement