Transform Hospital Group Ltd is a leading independent group offering cosmetic, weight loss, medical aesthetic and other lifestyle treatments. We help people to enhance their wellbeing and quality of life. We are a trusted and recognised brand at the forefront of outstanding care and continuous innovation, with an unwavering commitment to clinical, regulatory and ethical standards.
Our offering of cosmetic surgery, weight loss and medical aesthetics follows a journey which involves thorough and informative consultations with our surgeons, practitioners and nurses - some of the best in the industry. We are one of the largest trusted providers in the UK, with our geographical footprint providing nationwide accessibility to our services.
We have an excellent new opportunity for an experienced aesthetican to work within our Liverpool City Centre Clinic. As well as providing hands on aesthetician duties you will also be responsible for the management of the Clinic and a small multi disciplinary team.
The Clinic Manager will lead their teams to ensure that key KPIs, including revenue generation and profit expectations, are delivered and that all trading activity is undertaken within the compliance indicators which govern our industry under the CQC Commission. The successful postholder may hold Registered Manager status with the CQC
The Clinic Manager must have a minimum of 2 years management or supervisory experience, ideally with evidence of being from within an aesthetic/medical environment.
The successful applicant will need to ensure that our patients receive the best customer experience when contacting and visiting our clinics. This is a hands-on role and applicants will be expected to coach and mentor their teams to help them achieve targets covering sales, conversion, quality and profit, problem solving skills is a 'must'.
Post holders will be expected to work to key deliverables. Excellent presentation and communication skills are essential as well as empathy and relationship building, especially the ability to make our patients feel at ease, and must include evidence of strong personal selling skills.
This is a full time role based upon 40 hours and is not a '9 - 5' role and as such flexibility is essential as the Clinic opens to cover some late nights and weekend clinics.
Applicants should be laser trained and have a minimum qualification in beauty therapy at Level 3 NVQ or equivalent.
The post will be subject to a DBS Disclosure check at enhanced level.
Salary quoted is base salary. In addition a generous performance related bonus potential is available
Complex Problem Solving