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Concierge job in Edinburgh at Spire Healthcare

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Concierge at Spire Healthcare

Concierge

Spire Healthcare Edinburgh, City of Edinburgh Full Time
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Concierge Service | Edinburgh | Full time | Permanent

Spire Murrayfield Hospital has a wonderful opportunity to be part of a newly established team. We are looking for someone with excellent face to face customer service skills to join us on a permanent and full time basis.

The full time hours will be worked as any 5 out of 7 days (Monday to Sunday) with shifts between 7 am and 8 pm.

Please apply only if you can commit to the above.

Spire Edinburgh Hospital holds a long standing reputation for providing high quality, comprehensive private hospital care. Our facilities are excellent and the hospital is staffed by a valued team of highly skilled professionals. We provide a dynamic and stimulating environment for highly motivated individuals.

Duties and responsibilities:

  • Be welcoming, patient focused and deliver a high standard of customer service
  • To deal with enquiries from patients, staff and visitors in a courteous, timely and efficient manner. This may be by face to face or telephone.
  • To practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient/consultant and staff information.
  • To undertake various clerical duties

Who we're looking for –

  • Experience in customer service, reception and/or administration is highly desired
  • Previous experience in a face to face customer service environment preferable (Healthcare, Retail, Hospitality)
  • Someone who is highly organised, accurate and comfortable working in a fast paced environment
  • Must be a good communicator, a team player and have good computer literacy

Benefits

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

  • 35 days annual leave inclusive of bank holidays
  • Employer and employee contributory pension with flexible retirement options
  • ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
  • Free Bupa wellness screening
  • Private medical insurance
  • Life assurance

We commit to our employee’s well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For us, it's more than just treating patients; it's about looking after people.

For further information please contact [ Email address blocked ]

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications

 

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Job ID: 5847

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