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Credit Controller posted by Voyage Care

Full Time

Job Description

We currently have a fantastic opportunity for a hardworking, highly organised and customer focussed individual to join our expanding Accounts Receivable Team, based at our Head Office in Lichfield.


  1. Accountable for collecting payments on assigned authority & non authority funder accounts. Daily cash posting, allocation when required and input to computerised accounts system.

2. Funder Account Management and regular Account Reconciliations on complex aged debt accounts.

  1. Proactively call funders early in the cash collection cycle to confirm receipt of invoices and / or identify any disputes preventing payment. Resolving disputes in an efficient and effective manner.
  1. Reducing aged debt, increase cash collection, timely cash allocation and query resolution within a targeted corporate environment. Targets set at the start of each financial year by the Accounts Receivable Manager & Financial Controller.
  1. Build good working relationships and trust with external funders, people we support and their families, and Voyage Care support teams.
  1. Maintain timely and accurate funder account information to support internal & external debt management meetings. Carry out funder visits as required.
  1. Ensure that both personal and team targets, as set by Accounts Receivable Supervisor are achieved.
  1. Assist Accounts Receivable Supervisor to compile various reports using in-house reporting systems and Excel. Undertake ad-hoc projects as and when required. Deputise for Accounts Receivable Supervisor when required.
  1. Work with Accounts Receivable Supervisor, Accounts Receivable Manager and rest of team to identify areas of improvement in all relevant procedures and work flow.
  1. Undertake training relevant to the needs of the post and according to relevant legislation.
  1. Carry out duties in compliance with all company policies and procedures including Health & Safety, Equal Opportunities and Diversity at Work procedures.

In return you will receive a competitive salary, 23 days annual leave + bank holidays and your birthday off, life assurance, pension contribution, access to childcare vouchers and Voyage Care's reward scheme.

Make a great career choice and apply now!

We are committed to safeguarding and promoting the welfare of the people we support. We are an equal opportunities employer.

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