Full Time Receptionist/Patient Co-Ordinator in Maida Vale
Full-Time Dental Receptionist
Location: Maida Vale, London
Working Hours: See below.
We are currently looking for an experienced receptionist/patient co-ordinator to join our lovely team based in Maida Vale, West London. Hours available are: Monday - Friday 8:15am – 5:30pm and two Saturdays a month 09:15am – 3:30pm.
Ensure efficient and effective communication between patients and dental professionals. Ensure that the Reception desk is organised in an efficient manner and patients are looked after during their visit to the practice and during their dental journey.
Welcome all patients arriving at the practice and building a relationship with our patients
Answer the telephone in a friendly, helpful and courteous manner.
Ensure that the appointment system is efficient and accurate
Collect information from patients relevant to their treatment and individual needs
Collect and record patient payments
Monitoring new patients and referral source
Maintaining and increasing the patient base
Administration and finance
Ensure that patient records are completed correctly, that consent forms and medical history forms are signed and that these are scanned into their files correctly.
Complete and return relevant forms for private schemes within a specified timescale
Encourage prompt payments and chase outstanding debts according to the practice policy
Liaise with dental laboratories, supply companies and other organisations as required
Send out patient recalls
Compile day sheets
Keep the office, reception area and waiting room clean and tidy
Organise stock supplies and control for the reception area
Undergo training as may be required to develop your skills and abilities
Attend refresher and update training for medical emergencies and CPR
Assist other members of the team with the general practice chores required to keep the practice clean, tidy and up to standard.
Carry out Health and Safety checks as required.
Our private practice offers a modern surgery, fully computerised using R4 with digital x-rays and an excellent supporting team