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Infrastructure Engineer (Microsoft 365)-Remote Working job in Lichfield at Voyage Care

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Infrastructure Engineer (Microsoft 365)-Remote Working at Voyage Care

Infrastructure Engineer (Microsoft 365)-Remote Working

Voyage Care Lichfield Full-Time
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Voyage Care's IT Services department is currently undertaking a broad, far-reaching and exciting change programme in its delivery of IT operations to the business, its staff and the people we support. As a fundamental part of this change programme, we are looking to improve the whole lifecycle of access, governance, management and backup of our data used by staff and business systems.

The purpose of this role will be to exploit the many opportunities to improve data handling functions already available to the business via its deployment of the online Microsoft 365 platform (such as the use of SharePoint Online to host staff file data, Document Classification, Data Loss Protection, Retention Policies, etc.) as well as the management and operation of the existing legacy data hosting platforms hosted in
other locations.

As the business moves further into its public Cloud based future, the successful candidate will need to maintain an expert understand of the potential offerings and opportunities that could further enhance the IT Operations of Voyage Care in the data landscape.

A significant part of the role will be to ensure all business data is backed up securely and that these backups are regularly tested to ensure business confidence is high when in the unlikely event of requiring data restores, we would be able to meet all objectives and requirements with the minimal amount of disruption.

You will often be in direct contact with non-IT technical staff, advising them on the best methods of working with their data and process, therefore you will need to be a confident communicator.

We are committed to investing in our team, and so after successful completion of the probation access to the Pluralsight learning library will be provided, and additional training made available in line with a personal development plan.


1. Provide technical expertise of data storage opportunities and usage within Microsoft 365 (including, but not limited to SharePoint Online, OneDrive).

2. Management and migration of a complex on-premises data storage platform (Windows servers running DFS) to SharePoint Online

3. Implementation and operation of Microsoft 365 Data Loss Protection

4. Implementation and operation of Microsoft 365 Document Classification

5. Implementation and operation of Microsoft 365 Retention Polices

6. Implementation and operation of other Microsoft 365 data compliance and governance services.

7. Management and operation of our backup and restore services. This will include regular restore tests to ensure validity of data and internal processes.

8. Advice and assist in the development and deployment of IT security across the entire spectrum of the businesses IT systems.

9. Working with IT staff to develop the corporate network, systems and security as and when required.

10. Root cause analysis of technical issues and implement appropriate solutions.

11. Implementing and participation in IT projects that are defined and planned with the IT Infrastructure and Services Manager and others.

12. Participate in the development and maintenance of the business's disaster and recovery processes.

13. Create and maintain documentation of IT services and operation.

14. Participation in the daily operation of the IT department including handling of ticket escalation from the Service Desk.

15. Keep accurate records of company equipment, software and installations.

The role will be predominately remote, but there will be occasions where travel to Group Support buildings in Lichfield, Staffs, will be required.

In return you will receive a competitive salary, 23 days annual leave + bank holidays and your birthday off, life assurance, pension contribution and Voyage Care's reward scheme.

Make a great career choice and apply now!

We are committed to safeguarding and promoting the welfare of the people we support. We are an equal opportunities employer.


Recommended Skills

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Job ID: 3807/4045


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