Job Title- Interim Head of Quality & Patient Safety
Department- Corporate Nursing & Quality
Base Medway NHS Foundation Trust
The role of the Head of Quality Assurance, Regulation and Compliance is crucial to enabling the Trust to be successful in the continued delivery of outstanding care.
Improving patient safety, quality and productivity is an explicit priority and needs to underpin all elements of initiatives undertaken. Transformation is key for the Trust in order to continue to provide high quality care that is safe, effective and person centred and delivers the best outcomes and experience of care for our patients. Delivering the Trust’s strategic aims and objectives and promoting a culture of continuous quality improvement that is progressive, inclusive and values driven.
The post holder is responsible for providing leadership and direction for the quality governance and effectiveness teams, co-ordinating all internal and external activities relating to the quality governance, assurance and regulatory programme to ensure delivery.
The post holder will ensure optimum liaison and working arrangements with sponsors, stakeholders, external agencies and regulators, in addition to having an expert role in ensuring continual compliance with the CQC Regulatory Framework and Fundamental Standards, and with other quality associated regulatory bodies and their compliance requirements.
The post holder will be expected to work closely with the Executive Directors (in particular the Chief Nursing and Quality Officer, Chief Medical Officer Chief Operating Officer and other members of the Trusts Senior Clinical Leadership and Management Teams.
Contribute to the strategic development of the Trust, whilst offering a high level of professional and operational support across the organisation.
In collaboration with the Associate Director of Quality and Patient safety lead on the delivery of key Trust quality priorities and establishing sound quality objectives by planning and organising a broad range of highly complex activities.
Responsible for taking the lead to formulating long term strategic plans for
quality assurance, regulation and compliance. These plans will be for at least the future year and will incorporate the overall aims of the organisation.
Contribute to corporate policy making and promote and support policy decisions both internally and external.
The post holder will be accountable for conducting internal quality assessments of services and care delivered to patients in line with internal and external audits and regional and national standards.
The post holder will be responsible for supporting the Trust preparation for external accreditation and revalidation visits from other national bodies and regulators.
Will be responsible for creating and planning the operational framework for quality regulation across the Trust.
In partnership with the Transformation team, drive the development and delivery of systems, processes and relationships to ensure that the quality improvement programmes support high quality, safe and effective services.
Ensure that all work programmes for the quality governance and clinical effectiveness teamsare evidence based, are evaluated, impact measured and communicated. The post holder will need to demonstrate highly developed communication skills, including persuasive, influencing, negotiating, empathetic and reassuring.
Act as the Trust expert on compliance with the CQC Fundamental Standards and other associated requirements, providing interpretation and advice to the Executive Lead, Executive Team and Trust Board on complex matters associated with this.
To be responsible for ensuring that the Quality Governance and Clinical Effectiveness teams services are delivered within budget and to agreed specifications
Deliver highly complex, sensitive and often contentious information to internal and external stakeholders. This involves analysing highly complex data, interpreting it to be able to present a series of options to the Trust Board / Executive / External Stakeholders and Regulators. The post holder will need to demonstrate a high level of analytical and judgmental abilities to assess the output of internal and external assessments and accreditation programmes developing realistic and deliverable objectives to drive further improvements.
Be accountable for maintaining the requirements of the Trust CQC registration, ensuring that the Trust’s requirement to monitor the standards of care it provides are fulfilled and that external bodies’, including Commissioners, CQC and NHSE/I quality indicators and reporting requirements are achieved and their needs are met.
Ensure that productive working arrangements with sponsors, stakeholders, external agencies and regulators exist and represent the organisation at national, regional and local meetings and events.
Regularly update and maintain specialist knowledge and expertise of self and team around changing CQC standards and requirements, using this to identify and communicate any implications for the Trust.
Role model a collaborative and influencing style of working, negotiating with others to achieve the best outcomes and embedding this approach across the Trust.
Have managerial responsibility for the Quality Governance and Clinical Effectiveness teams, including their line management, succession-planning and personal development. This also includes the staff supporting the Medical Examiner Service within the Medical Directors Office, ensuring that regional and national guidelines are adhered to and developed further.
Demonstrate an ability to work under significant pressure with regards to meeting internal and external challenging deadlines, in particular to meet the dynamic nature of the role.
* Educated to masters degree level or equivalent experience
* Programme management qualification or equivalent level of experience
* Clinical professional qualification
* Evidence of continuing personal and professional development
* Knowledge of key quality indicators and compliance against quality/risk/governance agendas.
* Knowledge of the NHS and the improvement agenda, particularly in relation to service delivery.
* Posses an indepth knowledge of the Health and Social Care Act, including the Care Quality Commission (CQC) Regulations, Fundamental Standards and associated regulatory compliance requirements
* Knowledge and understanding of other key quality regulatory bodies such as but not limited to the Medicines and Healthcare products Regulatory Agency (MHRA), NHS Improvement and the National Institute for Healthcare Excellence
* Knowledge of improvement methodology
We endeavour to reply to all applications, however, if you haven`t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel
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