We currently have a fantastic opportunity for a hardworking, highly organised and customer focused individual to join our busy IT Team, based at our Head Office in Lichfield.
This is a fixed term - 6 month role
Key Result Areas:
Overall responsibility for the maintenance of the corporate network infrastructure, servers and all client devices under the direction and management of the IT Technical Support Manager.
Working with the IT Technical Support Manager to develop the corporate network as required for current IT Development projects.
Maintaining the Lab environment for the testing of new infrastructure solutions and for the work of the Application Analyst.
Developing the corporate network infrastructure for future needs of the business in liaison with the IT Technical Support Manager.
Implementing IT projects that are defined and planned with the liaison of the IT Technical Support Manager.
Providing 2nd/3rd Line support for all company IT users when the IT Helpdesk Analyst can not rectify the issue.
Providing help and support via telephone, face to face and email for the IT Helpdesk Analyst when required in times of high work volume.
Visiting company locations to provide technical support and equipment installation where necessary.
Documenting the corporate infrastructure and maintain change control documentation as systems are modified.
Generating reports if required under the direction of the IT Technical Support Manager in order to produce accurate information as to the progress and evaluation of current projects.
You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the company's establishments.
Skills / Experience:
Good team player
Qualifications - Microsoft Certified Solutions Associate (MCSA) or Solutions Expert (MCSE).
Experience - Knowledge of Office 365 migration and administration, Hyper-V Virtualisation, Active Directory, Group Policy, Windows Server 2012/2016, Exchange 2016, Veeam Backup and Replication.
Full clean driving license essential
In return you will receive a competitive salary, 23 days annual leave + bank holidays and your birthday off, life assurance, pension contribution, access to childcare vouchers and Voyage Care's reward scheme.
Make a great career choice and apply now!
We are committed to safeguarding and promoting the welfare of the people we support. We are an equal opportunities employer.