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Mentoring Specialist posted by Brain in Hand Ltd

Full Time
Edinburgh, City of Edinburgh
£5,000 - £40,000 / year
NHS Band 4

Job Description

Mentoring Specialist (Self-Employed)
Self Employed field-based, please refer to our website to download and complete the application form.
Mentoring Specialist Job Description
A Brain in Hand Specialists’ primary role is to provide solution-focussed and strength-based support to Brain in Hand customers service users and their supporters, to enable them to thrive using Brain in Hand technology.
We are interested to hear from outstanding, motivated individuals with the skills to support a caseload to:
* Identify barriers to achieving their goals
* Build individual strategies to overcome difficulties
* Set-up their Brain in Hand software
* Input their strategies so they are available when they need them the most
* Use Brain in Hand collaboratively with their supporters
Sessions may be delivered remotely, in users’ own home or at their place of work, education or support.
Becoming a Brain in Hand Mentoring Specialist
Achieving an Approved Brain in Hand Specialist status will involve:
* The successful completion of the Specialist induction modules and achievement of the learning outcomes – the Induction programme is made up of a precourse self- study pack, 3 day course remotely delivered by our training team, with final assessments of both written and observed practices.
* Demonstrating previous CPD accredited training in: professional boundaries, safeguarding, disability awareness, lone working, data protection and confidentiality (if there are gaps in training or evidence cannot be produced prior to beginning the Specialists Induction course we will provide suitable online options for you to attain).
* Shadowing of a Regional Engagement Manager /Senior Specialist for at least 1 session
* Successful demonstration of learning outcomes in a role-play scenario
* Observation by a Regional Engagement Manager/Senior Specialist for at least two session(s) (and successful demonstration of the learning outcomes in practice).
After which we will refer Brain in Hand users to you to build your own caseload within your preferred geography and may also invite you to support project work within Brain in Hand implementations locally or Nationally.
Brain in Hand will work collaboratively with all Approved Specialists in order to ensure a high quality of service provision to the Brain in Hand user. You will be mentored by a Regional Engagement Manager and we will:
* Run free quarterly to bimonthly skills updates (via webinars) and provide a library of pre-recorded resources to ensure continuing professional development – attendance / completion of quarterly learning outcomes will be required to maintain your ‘Approved’ Specialist Status
* Provide regular feedback on usage and user evaluation for each case, to enable caseload prioritisation, user support and personal development
New Approved Specialists will be audited against Key Performance Indicators (KPIs) associated with the role monthly for the first 3-6 months, and then quarterly on an ongoing basis. Failure to meet KPIs will result in a supported improvement plan in the first instance, but the potential removal of the Approved Specialist status if not rectified.
Mentoring Specialist Essential Skills
Brain in Hand Specialists must have:
* Professional or personal experience of supporting people with mental health difficulties, autism, Specific Learning Difficulties, Learning Disabilities or brain injury
* An understanding of the impact hidden impairments may have on learning, confidence and independence
* An understanding of person-centred working and solution-focused techniques
* Experience in coaching / training / mentoring individuals
* Patience and the ability to communicate and quickly build rapport with people, including those with anxiety or who might find communication difficult (online and in-person, as well as both written and verbally)
* The ability to use initiative; to plan, manage and prioritise your own time and caseload, work to strict deadlines and see things through to completion
* Excellent team working skills and the ability to coordinate external stakeholders (practitioners, supporters and family members) others
* An excellent phone manner and written communication skills (SMS text, email)
* Attention to detail and accuracy
* Attention to detail and accuracy
* Confidence working with mobile technology – iOS and Android smartphones and tablet devices, downloading apps, internet and Wi-Fi connectivity on laptops / PCs / devices, cloud-based software, using Skype, etc.
* Working with assistive technology or an understanding of the potential that AT has to change lives and to increase efficiency
* Experience of working within General Data Protection Regulation (GDPR), safeguarding and lone working policy
* A passion for improving peoples’ lives
Mentoring Specialist Desirable Skills
We would welcome applications from those with experience:
* Within occupational therapy, speech and language therapy, IAPT or mental health services, SEN provision, social work (particularly transitions, learning disabilities or autism pathways), or vocational rehabilitation
* Working within HE or FE student support (disability or mental health) or DSA funded provision (Specialist Mentoring or Specialist Study Skills)
* Working within job coaching, supported internships or supporting the delivery of Access to Work funded provision
* Working with assistive technology or an understanding of the potential that AT has to change lives and to increase efficiency
A good working knowledge of support and funding available within health and social care, education or workplace would be an advantage

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