The job NHS 111 Emergency & Urgent Care Telephone Triage Nurse has been saved.


Ready to apply?

Please confirm your email to start the apply process.
For information about how we process your personal data, see our Privacy Statement.

The Job has been saved succesfully

Enter your email address to save this job

You are saving this job as:


Register to complete your application


Already registered?

forgot password?
search results

NHS 111 Emergency & Urgent Care Telephone Triage Nurse posted by South Central Ambulance Service

Full Time
£23,023 - £29,608 / year
NHS Band 5

Job Description

Emergency & Integrated Urgent Care Telephone Triage Nurse

Emergency and Integrated Urgent Care Telephone Triage Nurse - Band 5 (£23,023 - £29,608) + Unsocial Hours Allowance in line with Section 2 Agenda for Change


Are you looking for a new challenge?

Are you Passionate about your personal development?

Do you want to explore the world of telephone triage?

South Central Ambulance Service is currently recruiting Band 5 NMC registered Telephone Triage Nurses to join our Clinical Coordination Centres based in Bicester, Oxfordshire.

If you have consolidated your training within an acute hospital setting or perhaps you have a number of years under your belt as a Band 5; and you are seeking a new challenge why not join our team of telephone triage clinicians.  You will have the opportunity to expand your current knowledge, utilise current skills and progress your career within the fast paced environment of telephone triage.  

This role offers an initial ten week full time training programme that will equip you to carry out appropriate triage and recommend suitable care pathways to patients.  With supervision and a competency framework over a 12 month period leading to remuneration within the Agenda for Change Band 6 pay scale. 

Working within the clinical coordination centre you will handle calls from the general public and other healthcare professionals, the perfect candidate will meet the following criteria:


  • NMC registration with current professional experience

  • Registered general nurse (RN1, RNA)

  • Ability to remain calm under pressure

  • Good level of computer literacy

  • Ability to communicate effectively


  • Patient assessment experience (We will train you in these skills as part of your development)

  • Motivated towards further professional development

  • Flexible working approach

Applicants should be prepared to work across a rota to cover key service demands at evening, weekends and Bank Holidays.

Successful candidates will be required to complete an initial ten weeks full time training programme. Covering internal systems, NHS Pathways assessments and call centre mentoring.


The Company & benefits:

South Central Ambulance Service (SCAS) is a progressive, innovative and caring NHS Trust, with a vision towards excellence, saving lives and enabling our patients to receive the care they need.  Our core values are Teamwork, Innovation, Professionalism and Caring.  SCAS provides outstanding opportunities for its employees to develop within their roles and the Trust, offering the following benefits:

  • Providing a Nationally recognised Pathways License

  • Additional CPD training Opportunities and access to educational qualifications

  • Uniform provided

  • NHS Pension Scheme

  • Child care vouchers

  • Up to 41 days  Annual Leave dependent on length of service

Please see the job description and person specification for further details.


Please note that the closing date given is a guide. We reserve the right to close this vacancy when we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment. Only those candidates who clearly demonstrate how they meet the person specification will be short listed for this role.


If you have any queries please contact [Click here to apply]

We actively support applications from members of the BME community.

Communications regarding your application will be sent via NHS Jobs to your inbox. Please ensure that you are able to access your inbox on a regularly to check for e-mails relating to your application otherwise this may delay the process (and we don’t want that!)

Please provide e-mail addresses/contact details for your referees so we can contact them easily.

We do require at least three years’ worth of references (with no gaps) from at least two different referees. We require references from all employers within this time-frame, if you do not provide sufficient information in the referencing section of your application form, we will take this information from the Employment History section of your form and will go directly to previous employers via their HR departments. We will only contact your referees after we have offered you a job.
The benefits bits…

The starting holiday entitlement is 27 days per annum (based on full time hours) plus bank holidays.

All employees are automatically enrolled in NEST or the NHS Pension scheme.

We operate a comprehensive set of policies.

We also operate regular staff surveys and our staff are encouraged to develop transferable skills and experience.

We work in partnership with our trade unions.

Applicants who have a disability and meet the minimum shortlisting criteria for the post will be invited for the next stage of the recruitment process.

We aim to represent the diversity of our local communities and positively encourage applications regardless of age, race or ethnicity, gender, sexual orientation, disability, religion or belief.

Reference Number


Similar Jobs

Email me jobs like these

Thank you. We'll send jobs matching these to