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NHS 111 Telephone Triage Nurse - Paediatrics posted by South Central Ambulance Service

Full Time
$28,050 - $36,644 / year
NHS Band 6/7

Job Description

Calling all Paediatric Nurses


111 Clinical Telephone Triage Nurse – Band 6 (£28,050 – £36,644) + Unsocial Hours Allowance as per Section 2 Agenda for Change


Are you looking for a new challenge?

Are you currently NMC registered?

Do you want to make a difference to the lives of our patients?

We at South Central Ambulance Service (SCAS) have exciting opportunities within our dynamic and innovative integrated urgent care service which is driven by saving lives and ensuring our patients receive the care that they need.

Calls relating to patients under 18 years of age are a significant part of the work we do, we are recruiting reliable and enthusiastic Paediatric Nurses to join our motivated, friendly and hardworking team of Clinicians based in Bicester in Oxfordshire.

You will be supporting the developing integrated Urgent care service to deliver the best outcomes for all callers.

If you are a Paediatric Nurse working in the Community, General Practice, Health Visiting or Hospital based then this could be the change of role you are looking for, if you tired of juggling a caseload or multiple responsibilities then consider a role where you can concentrate on the needs of one caller at a time.

It’s a very busy service with 1.2million calls a year, every call is different and you do not know what is coming next, we can offer a challenge and lots of variety and a place on our very welcoming team.



Working within this role you will carry out complex clinical telephone triage in a sensitive manner providing assessment, advice and information in line with clinical assessment software whilst utilising your knowledge, experience and professional judgement, referring to other services where appropriate.

Essential Requirements:

  • NMC registration

  • Registered  Paediatric  nurse RN8: Children's nurse, level 1 RNC: Children's nurse, level 1.
  • Triage experience

  • Ability to remain calm under pressure

  • Good level of computer literacy

  • Ability to communicate effectively

  • Recent professional clinical experience

Desirable Requirements:

  • Motivated towards further professional development

  • Understanding of Clinical Governance and audit practices

  • Flexible working approach

Successful candidates will be required to complete a seven weeks fulltime training programme, covering internal systems, NHS pathways assessments and call centre mentoring. We offer continued support throughout this role.  


SCAS is a progressive, innovative and caring NHS Trust, with a vision towards excellence, saving lives and enable out patients to receive the care they need well demonstrating SCAS core values Teamwork, Innovation, professionalism and caring.  Working for SCAS as a 111 Telephone Triage provides outstanding opportunity’s for its employees to develop within their roles and the Trust, well offering the following benefits;

  • Providing a Nationally recognised Pathways License

  • Continued support and development

  • Additional CPD training Opportunities and access to educational qualifications

  • Various NHS discount opportunities

  • Uniform provided

  • NHS Pension Scheme

  • Child care vouchers

  • Up to 41 days  Annual Leave dependent on length of service (inclusive of bank hols)

  • Opportunities to work from home when established in role.


Please see the job description and person specification for further details.


Please note that the closing date given is a guide. We reserve the right to close this vacancy when we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment. Only those candidates who clearly demonstrate how they meet the person specification will be short listed for this role.


If you have any queries please contract [Click here to apply]

We actively support applications from members of the BME community.

Communications regarding your application will be sent via NHS Jobs to your inbox. Please ensure that you are able to access your inbox on a regularly to check for e-mails relating to your application otherwise this may delay the process (and we don’t want that!)

Please provide e-mail addresses/contact details for your referees so we can contact them easily.

We do require at least three years’ worth of references (with no gaps) from at least two different referees. We require references from all employers within this time-frame, if you do not provide sufficient information in the referencing section of your application form, we will take this information from the Employment History section of your form and will go directly to previous employers via their HR departments. We will only contact your referees after we have offered you a job.
The benefits bits…

The starting holiday entitlement is 27 days per annum (based on full time hours) plus bank holidays.

All employees are automatically enrolled in NEST or the NHS Pension scheme.

We operate a comprehensive set of policies.

We also operate regular staff surveys and our staff are encouraged to develop transferable skills and experience.

We work in partnership with our trade unions.

Applicants who have a disability and meet the minimum shortlisting criteria for the post will be invited for the next stage of the recruitment process.

We aim to represent the diversity of our local communities and positively encourage applications regardless of age, race or ethnicity, gender, sexual orientation, disability, religion or belief.

Reference Number


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