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Portering Services Manager NHS posted by Coyles

Full Time
Paddington, Greater London

Job Description

KEY RESULTS AREAS:
Drive increased employee engagement by role modelling and embedding Trust behaviours and values.
Achieve green status on training activity for all services within remit mandatory Health & Safety, infection control, food safety and core skills.
Develop, manage and implement specific training development plans for each supervisor under management remit efficient and economic use of labour without premium rate overtime or spikes in annual leave.
High levels of customer satisfaction recognised through the Trust process.
MAIN TASKS AND RESPONSIBILITIES:
* Recommends changes to portering policy and service delivery, implementing changes as appropriate in consultation with the General Manager.
* Manage the recruitment & induction of new portering staff, in line with the Trust policy and procedure.
* Ensure that all portering staff follow the correct procedures for signing out / in of all keys.
* Ensure that all portering materials and equipment are kept clean, hygienic and maintained.
* Ensure all return to work interviews are completed as per Trust policy.
* Manage the implementation of portering policies to agreed standards.
* Monitor and report on all staff absences and sickness.
* Motivate staff through good communications, regular team huddles, team meetings & individual contact, progressing and feeding back to the General Manager on any issues raised, follow up on these and ensuring any necessary actions are taken.
* Lead and motivate a large diverse workforce, leading by example
* Ensure all job skills competencies are reviewed on an annual basis
* Develop and maintain effective communication with patients, relatives and Trust staff.
* Build and maintain effective relationships with staff, clients and other departmental supervisors.
* Adopt a team approach and participate fully with colleagues in the delivery and development of efficient integrated services, irrespective of discipline.
* Complete all PDR’s for immediate reports

Reference Number

212208629

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