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Full Time
Winchester
$17,787 - $20,448 / year

Job Description

The Divisional Scheduling Department is an essential team in the heart of South Central Ambulance Services (SCAS). The team works collaboratively with the Operational/Control and Emergency Operations Center (EOC -999/111) staff within the Trust to ensure that we have a robust workforce in place to meet the busy demands of our service. A key role within the Team is the Scheduling Assistant. Using the Trust Electronic Rostering System, communicating with colleagues at all levels you will actively contribute to achieving the organization’s objectives.

The Scheduling Assistants are responsible for:

  • Assisting staff with general queries and ad hoc issues (over the phone and email)
  • Inputting and updating workforce management data accurately on Global Rostering System (GRS)
  • Assisting the Scheduling Team Leaders and Scheduling Coordinators by providing accurate and up to date information.
  • Communicating any absences to control, staff and managers
  • Liaise with managers to reallocate resources when appropriate
  • Produce the daily Crew sheets for the allocation of all front line operations
  • Support 111/999 in allocation and reallocation of staffing resources

We are seeking applicants who are:

  • Motivated
  • Well organised
  • Able to prioritise
  • Ability to managing a busy workload
  • Strong communication skills
  • Able to demonstrate a knowledge of MS Office
  • Great attention to detail
  • Have previous knowledge of rostering , workforce or staff planning

The Scheduling Department is operational from 07:00 to 1900 hours seven days a week on a rota basis, 365 days a year.  Working hours are reviewed regularly and may change subject to service requirement. The successful applicant will need to be available to cover these hours whilst following a rota. If you are looking for an interesting, fulfilling and challenging opportunity working with an enthusiastic team then we would be very interested to hear from you.

For an informal discussion please email: [Click here to apply] 

Please see the job description and person specification for full job details.



We actively support applications from members of the BME community.

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Please provide e-mail addresses/contact details for your referees so we can contact them easily.

We do require at least three years’ worth of references (with no gaps) from at least two different referees. We require references from all employers within this time-frame, if you do not provide sufficient information in the referencing section of your application form, we will take this information from the Employment History section of your form and will go directly to previous employers via their HR departments. We will only contact your referees after we have offered you a job.
The benefits bits…

The starting holiday entitlement is 27 days per annum (based on full time hours) plus bank holidays.

All employees are automatically enrolled in NEST or the NHS Pension scheme.

We operate a comprehensive set of policies.

We also operate regular staff surveys and our staff are encouraged to develop transferable skills and experience.

We work in partnership with our trade unions.

Applicants who have a disability and meet the minimum shortlisting criteria for the post will be invited for the next stage of the recruitment process.

We aim to represent the diversity of our local communities and positively encourage applications regardless of age, race or ethnicity, gender, sexual orientation, disability, religion or belief.

Reference Number

195-18-507-BRH