The superintendent pharmacist is responsible to the Pride Pharmacy Board for all elements of the of the management of Pride Pharmacy;
* To develop Pride pharmacy into a high performing company in line with agreed business objectives
* To ensure that the company delivers its services in line with national standards and all applicable legislation. In particular regulatory requirements as defined by the GPhC and MHRA
* To be the Pride Pharmacy Accountable officer for Controlled Drugs
* To provide professional leadership and management of all staff employed by Pride Pharmacy
* To Manage and control the finances of Pride Pharmacy
* To ensure Pride Pharmacy Board receive timely and appropriate assurance in relation to performance and management of the Pride Pharmacy Company
* To be directly accountable to the Pride Board for the pharmacy services delivered by the company and in accordance with the service level agreement with University Hospitals of Derby and Burton NHS Foundation Trust (UHDBFT)
PRINCIPLE DUTIES AND RESPONSIBILITIES
Pharmacy Service Provision
To undertake the role of the superintendent pharmacist as defined by the GPhC
Provide strategic leadership and direction for the pharmacy services provided by Pride Pharmacy maximising its opportunity.
Lead the Pride Pharmacy team and ensure they are supported in developing and delivering a patient focused service.
To support dispensing activities within the pharmacy and at times to act as the Responsible Pharmacist.
Ensure there are systems in place of working which ensure that the pharmacy department is adequately staffed for all of its hours of operation and that a responsible pharmacist is on the premises at all times when required.
Ensure there are Standard Operating Procedures (SOP’s) in place that comply with appropriate law, professional guidance, policies and national standards covering all aspects of the operation of Pride Pharmacy. In particular SOP’s relating to;
(A) Dispensing of medicines
(B) Distribution of medicines
(C) Management of controlled drugs
(D) Procurement of medicines
Ensure the reporting systems associated with pharmacy and medicines optimisation are fit for purpose and provide the appropriate level of assurance in relation to pharmacy and medicines management.
Ensure regular reporting of KPIs agreed with the Trust and the Pride pharmacy board and that action plans are developed and implemented to rectify any deficits.
To oversee the procurement of medicines, ensuring that at all times the Company utilises best practice, maximises safety and achieves best value for money.
Develop the Retail aspect of Pride Pharmacy ensuring effective use of space based on customer demand
Responsible for overall Pride Pharmacy staff recruitment, retention and the line management of pharmacy staff employed by Pride Pharmacy.
To support and develop a culture of lifelong learning, to include provision of post registration, continuing professional education/development of all pharmacy staff and other staff involved with medicines optimisation in line with national recommendations (as a minimum).
To ensure supportive working relations are maintained with colleagues across the company and Trust.
To ensure appropriate sharing of information (including registering bodies) where there are strong grounds for suspecting serious concerns in relation to relevant staff and controlled drugs.
To provide monthly reports to Pride Pharmacy board on issues relating to human resources (including agreed baseline metrics).
To ensure that all staff receive sufficient training to enable them to undertake their roles safely.
To ensure all staff have an annual appraisal and undertake all necessary essential training for their roles.
Be responsible for ensuring that the provisions of the Health and Safety at Work Act are carried out with the service and ensure staff are appropriately trained in their responsibilities and provided with the necessary protective equipment to carry out their function.
Accountable to the Deputy Chief Pharmacist (UHDBFT) to ensure the terms of the SLA/contract are met by Pride pharmacy. Deficits in performance will require development and implementation of an action plan.
To comply with and improve the systems of governance within Pride Pharmacy.
To develop meaningful measures (as part of routine KPI reporting) of patient experience and clinician satisfaction.
To ensure that culture is developed whereby staffs feel empowered to report incidents and errors.
To develop systems and processes to minimise risk and enhance patient safety.
To be responsible for ensuring that any medicines related complaints or concerns are investigated, suitable responses are provided and that remedial action is undertaken.
To provide professional advice to Serious Incident investigations and reviews when required to do so, and formulate appropriate action plans in response to the findings.
To report medical incidents using the agreed system and undertake RCA and develop action plan to embed learning.
To manage the Pride Pharmacy pay and non-pay budgets and to prepare reports to the Pride Pharmacy board on a regular basis.
To report to Pride Pharmacy board on a regular basis the operational and financial performance of the company.
To ensure that pay and non-pay costs remain within budget. Where expenditure is above budget, permissions are sought and explanations are provided to the Pride Pharmacy board.
To identify and deliver cost improvement programmes.
In conjunction with Pride Pharmacy board to determine a pay and performance structure for Pride Pharmacy employees.
Development of the Business
Explore the local NHS and health market place to identify opportunities to improve patient care
Advise and discuss with Pride Pharmacy Directors, planned service developments.
Liaise with the Deputy Chief Pharmacist (UHDBFT) to incorporate agreed developments into appropriate contracts / SLAs.
Ensure compliance to all relevant legislative requirements for GDPR.
To ensure the company IT systems support safe systems of medicines management.
To ensure the provision of timely and relevant pharmacy and medicines optimisation information to clinicians, managers and patients throughout Pride Pharmacy and where appropriate across organisational boundaries (as agreed with the Trust and board).
Responsible for producing an annual Controlled Drug accountable officers report for the Pride Pharmacy Board of Directors and quarterly reports for the CDLIN.
Freedom to Act
Act as Superintendent Pharmacist in line with GPhC regulation.
To support the Accountable officer for Controlled Drugs in ensuring Pride Pharmacy’s compliance with the Statutory Instrument 3148 The Controlled Drugs (Supervision of Management and Use) Regulations 2006 and other relevant legislation/guidance
To identify and lead the implementation of change required for delivering effective medicines optimisation
To be professionally and legally responsible and accountable for all aspects of their work: guided by legislation, national standards and Pride Pharmacy policies and procedures.
To be responsible for the strategic development and overall management of the Pride Pharmacy services.
To define the boundaries within which the pharmacy senior staff deliver pharmaceutical services.
To manage the pharmacy service level agreements and contracts in line with available and agreed resources.
To interpret broad national strategy and/or processes e.g. National Service Frameworks, NICE Guidance, National Patient Safety Alerts, medicines legislation, and broad clinical and/or professional policies in order to translate these into local policy and deliver any change required.
As a registered and practicing pharmacist, to be responsible and accountable for his/her own actions, working independently within professional and organisational boundaries.
Reports the need for major changes in policy or strategic direction to the Pride Pharmacy board.
This job description is not intended to be an exhaustive list of duties, but it aims to highlight the main responsibilities of the post. It may be reviewed from time to time to ensure that it relates to the job as then being performed, or to incorporate whatever changes are being proposed. This procedure is conducted in consultation with the post holder
Medicines And Healthcare Products Regulatory Agency (Mhra) Guides
Service Level Agreement