Telephone Counsellor – BACP or UKCP Registered
Salford Quays, Manchester
£25,174 FTE. Enhancements available for working unsocial hours.
Flexible working opportunities from 28 hours a week with various shifts available over a 24hrs/7 days a week rota. One protected non-working day a week.
A bit about us
Bupa is one of the most well-known and respected healthcare businesses in the world, because what we do matters. From our contact centres to our care homes; health and dental centres to our state of the art hospitals across all four corners of the globe, every part of our operations are dedicated to our purpose of helping people live longer, healthier, happier lives. We pride ourselves on working with brilliant people who put our customers at the heart of everything they do.
About the area you’ll be working in
We provide a range of phone-based services to give customers access to specialist support teams. These include our 24/7 Anytime HealthLine, Physioline and also a dedicated assistance line for our employees.
What you'll be doing
This role is a wonderful opportunity to really make a difference to people’s lives.
You’ll deliver the Employee Assistance Programme (EAP) to Bupa clients in accordance with Bupa policies and procedures.
What’s a typical day?
Who are we looking for?
What’s it like to work here?
We want people to ‘love working here’, so much so that’s it’s at the top of our agenda and something you’ll hear a lot about here at Bupa. We offer our people a great range of benefits, many of which are flexible and can be tailored to suit what’s most important to you. We’re a healthcare company so there’s a huge focus on our people’s health and wellbeing, supported by a healthy work-life balance and workplaces which are friendly, appealing spaces to support you to be at your best.
Our Salford Quays office is a brand new purpose-built facility which has been specially designed for modern, flexible ways of working. For non-drivers, it’s easily accessible by tram from central Manchester.
We’re an inclusive organisation that celebrates diversity and welcomes everyone – all talents and backgrounds. Bupa strives to make sure that every applicant is assessed solely on the basis of personal merit and qualifications, regardless of gender, sexual orientation, pregnancy or maternity, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Who are we looking for?